Boiler Questions
  

Should I be able to smell oil in my house? Should I have black smoke coming out of the flue? My oil tank is now filled after I ran out but the boiler will still not work? What is the "commissioning" of a boiler? Does my boiler need servicing?

Tank Questions
  

Why do I keep running out when my sight gauge/electronic sensor says I have got oil? Should my sight gauge be left open or closed? What is a bunded tank? Do I need a bunded tank? How do I find out the capacity of my tank?

Delivery Questions
  

Can you deliver when the boiler is on? Do I have to be at home for you to deliver my oil? How do I know how much oil is delivered? How far can the tank be from the tanker? What is your minimum delivery? How much VAT on home heating oil? How can I pay for my oil?

General Questions
  

How long can I Keep Kerosene? What is the right amount of fuel to use to heat my house?