General Questions

Should I use buying groups or broker websites?

With the rise of the internet we have seen an increase in the amount of groups, syndicates, brokers and websites all claiming to be able to get you cheaper heating oil.

We would be careful about using buying groups or broker websites as for the most part they are only middle men, looking to make money by placing themselves between you and the real fuel distributor whose tanker will make the delivery to your home.

A real fuel distributor will have it’s own fuel tankers, a depot, physical heating oil to sell, and people to talk to about any issues you may have.

When the snow falls, or if supplies are tight, our priority will always be serving our customers not other peoples. If you deal with S S Motors (Fuels) directly, we can put the savings in your pocket, rather than lining the pockets of a middleman.

How long can I Keep Kerosene?

Kerosene does not really have a shelf life. Many customers only fill their tank once a year and thus just prior to refilling, the Kerosene in their tank is a year old. As a distributor, we will always endeavour to buy recently refined Kerosene. However all products delivered by ourselves will meet or exceed British Standards at the time of delivery.

What is the right amount of fuel to use to heat my house?

The consumption of oil varies from property to property. Consumption depends on the size of your house, efficiency of your insulation, performance of your boiler and the temperature you like to keep your home. As these vary between individuals it is almost impossible to work out exactly what your fuel usage should be.

Why do I have to pay when I place an order online?

Due to the banking requirements surrounding online transactions we must take payment at the point of sale even if you have an account with us. If you have an account with us and want to pay after delivery you will need to call our friendly sales team and place the order over the phone.